business management

How Roofing Contractors Can Increase their Revenue

So many roofers are great at what they do.  They know their way around a roof or basement and can usually spot problems with a roof easily during an inspection. 

They take pride in their work and treat their customers with respect and provide the best service possible.  However, too many roofing businesses struggle to manage the daily tasks of running a business and truly understanding their numbers.  This results in struggling businesses who eventually are forced to go out of business.

Luckly, there are many products out on the market, designed specifically to help roofing contractors manage the backend of their business so they can worry less about staying afloat and instead focus more on the customer experience.  Even without those apps or products, there are simple things roofers can do to increase their revenue by making small changes or improvements in the operations of their business. 

Answer the Phone

Very few contractors understand how important it is that you answer the phone when a potential customer is calling. And, I get it.  Sometimes, a call comes in when you’re in the middle of working, however, answering the call gives you an opportunity to make an offer to that person.  When people call a local service provider, they are usually in need of service very soon.  So, they will likely go with the first person who answers and/or the first person who gives them a quote.  If you don’t answer the call, they will move on to the next contractor and you will lose the opportunity to gain a new customer.   

If you are truly struggling to answer the phone, then hire someone to answer the calls for you and set the appointments.  You can designate a couple of dates/times per week specifically for you to go out to give estimates.  That way, when the person who answers your phone needs to schedule a customer in, they are able to do it on that first call.  This keeps the momentum going with the customer.  I highly suggest you have your person call each customer a couple of hours before their appointment to remind them that you will be meeting them for the estimate that day.  This will save you time.

Invest in a CRM

You may be wondering, what is a CRM?  Well it’s a tool that helps with “Customer Relationship Management”.  This is really important if you are looking at the long-term growth of your business.  A CRM allows you to house all of your customer contact information as well as helps you track your Key Performance Indicators (KPIs) as well. 

It will take a little bit of work at first, but once you set up a system and either train someone to update it- or do it yourself, it will be smooth sailing from there.  You’ll be able to track things like, how many calls did you convert into customers, how many of each type of job did you perform, what online profile or site is bringing … Read More..

Buying an Office Versus Renting an Office: Pros and Cons

When you want to start a business, you should invest in an office space. Your customers and prospective customers will trust you more when they know you have a physical office space as opposed to when you don’t. Furthermore, you will need a place where your staff can work including to manufacture and store products.  It is from this store that the products you sell will be dispatched even if you are a retailer or wholesaler for other companies.

When you want to get an office space, you will be confronted with 2 options: renting a place or buying a place. You can read about real estate companies that buy, build and rent out office spaces on BritainReviews when you want to buy or rent an office space. This article will discuss the pros and cons of buying office space and renting an office space.

Buying an office space

Buying an office space entails paying for place and acquiring ownership of the place. It could also mean purchasing a land and building the place yourself. Here are the pros and cons of buying an office space.

Pros of buying an office space

Some of the pros of buying an office space are discussed subsequently.

A permanent place to operate from

A major pro of buying an office space is that you will have a permanent place to operate from. There wouldn’t be a situation where after some time and people are already used to locating you at that location, you will have to leave. It is worthy of note that leaving the office space can sometimes be forced even if you are willing to renew the rent. The owner is at liberty to refuse the offer for renewal. You will be forced to start redirecting your customers to a different address.

No continuous regular payments

Another pro of renting an office space is that once you finish paying for the accommodation, it permanently becomes yours. You won’t have a recurrent expenditure that requires catering for rent. However, you should see landlord insurance services reviews to get a good insurance policy for your business office space.

Cons of buying an office space

Some of the cons of buying an office space are discussed subsequently.

Capital intensive

The major con of buying an office space is that it is pretty expensive. Every business owner will love to buy an office space if not that they can’t afford it.

Renting an office space

Renting or leasing an office space implies paying to use a space for some time, after which space will be returned to the owner. Here are the pros and cons of renting an office space

Pros of renting an office space

Some of the pros of renting office space are discussed below.

Affordability

One of the reasons why most business owners opt for renting office spaces is because it is affordable. Most business owners/businesses can’t afford the price of buying, hence, they opt for the renting option. The renting … Read More..

Tips to Improve Your Workspace

Many of us wait for other people to point out improvement opportunities to us before we take action. Your business is a project that can become a wealth-generating machine for your generation if you are serious about it. If you care about your business, you will find the utmost joy in upgrading your business environment. Here are a few tips on how to do so:

Build an environment that aligns with your business’ nature

You are shooting yourself in the leg if you copy other people’s business workspace to build yours. You can model, but you should consider the needs of your business and your uniqueness. For instance, if your business requires you to move around frequently, copying someone whose workspace is built for sitting in one place for long hours is a disservice. Analyze the nature of your business and build your workspace on it. If you are a doctor, you cannot afford to have just anything in your office because of people who are allergic. When your workspace allows you to satisfy your business nature, you will get more done.

Use tech tools to improve your business

You should not watch your business suffer in silence again. Technology has brought many solutions to businesses across the world and yours should not be left out. If you have a lot of projects on your hands, use a project management tool. If you need to communicate with your staff often, get good communication software and subscribe to a premium plan. If you need help with managing social media, there are different social media management tools you can use. You do not have to stress yourself by running in many directions at the same time. With the help of some apps and software, everything about your business is put in place. One of such tech products you might need is a VPN such as ExpressVPN. You can always read consumer reviews in Finnish language to know more about the tech tools you will need for your business, which brand and version or model you should buy as well as where to buy them.

Train your staff

You may not have staff at the beginning of your business, but as you grow, you need to get as many hands as possible on board to help you scale your business. As you get these people, you should train them. Your staff is the face of your business, and they determine your business culture too. If you do not train them, they will be forced to handle your business how they know best, which may not be good for you. Besides, training your staff helps to get them aligned with your vision, which makes your work easier and your business scale up faster.

Throw in some creative things to lighten up your workspace

It is necessary that your workspace fits the nature of your business, but do not be close-minded because of that. You can lighten up your workspace still. You can … Read More..

The Importance of Having an Online Presence a Furniture Store

It’s fair to say that in 2020, as a business owner having an online presence is vitally important. There has been a major shift in audience behaviour and how they now look for products and services. If your business isn’t online, it’s very likely you’ll fall behind your competitors and generate very minimal sales.

This is particularly relevant for one industry in particular, the furniture industry. In the past, consumers would have been used to going to their traditional brick and mortar furniture store to find their new sofa or bed. Now, with the convenience of online e-commerce stores, it’s now much easier for potential customers to look at these products online and purchase online for delivery. Let’s look into just how important this approach is for consumers in this industry.

Approach through e-commerce

The development of e-commerce stores has grown the digital marketing realm, with the combination being a successful model for many businesses. Therefore, this approach has been enticing for entrepreneurs and business owners looking to get into the e-commerce business. Simple optimisations for online websites has been a great way for new businesses to deliver results in a short space of time.

Using organic and paid channels

Digital marketing has long been a fighting showcase between paid and organic channels in terms of what is considered the best benefit for businesses. Each has their pros and cons and in the e-commerce industry they can both be vital digital marketing strategies to help your business make strides in the industry.

Designer furniture requires a larger selling journey compared to selling a tee-shirt, which means any relevant digital marketing solution should be acquired in order for your business to be successful.

The importance of brand awareness

Without consumers knowing your name or brand, you’re unlikely to generate revenue for your e-commerce business. The issue with brand awareness online is that it’s an extremely competitive market which moves very quickly. Therefore, it’s important to note some brand awareness strategies for the future. Exposing the quality of your products is key to increasing brand awareness and enticing users to your website.

Final conclusions

It’s clear that the furniture industry is seeing a shift to a digital approach, as more and more businesses are changing their approach with consumer needs. Whether you specialise in selling designer sofas or luxury coffee tables, with an online presence you’re unlikely to succeed in an ever growing market, so it’s important that the foundations are put in place to ensure your success.… Read More..

Top Strategies to Help the Introvert Succeed In the Workplace

When it comes to business and success, the outspokenness and engaged characteristics of an extrovert are always out in front for all to see. They’re often viewed as the force that makes things happen, when and how they need to happen. Sadly, the strength and value of the introvert are overlooked.

Introverts are the unsung heroes of the workplace. They are often the main contributors to innovation and productivity. They are great at problem solving, creativity and analytical skills. They are also known for their ability to think outside the box. 

So, how can the introvert avoid being overshadowed and weigh in meaningfully in the office? Here are several strategies for the introvert employee to help them work well with extroverts and get the credit they so deserve.

Share Your Knowledge

Most introverts shy away from the limelight. They work best in their own corner, quietly getting the job done. The first thing to change is to step out of that comfort zone and share your knowledge. This will ensure your hard work does not go unnoticed and you are considered for important roles where you will really excel and help the business grow.

Accept Leadership Roles

Even though it’s the last place a true introvert wants to be, you need to put yourself in leadership roles. These positions will help you establish authority, while avoiding the usual methods of being louder than the crowd. In fact, because introverts tend to be more cautious and thoughtful, people often prefer introvert leaders.

Schedule and Protect Downtime

Introverts tend to get overstimulated much more easily than extroverts do. To reduce stress and protect work efficiency, it’s important to build quiet time into your schedule. If you need breaks to recharge, don’t hesitate to add them into your schedule to make sure your ideas continue to flow. Keeping an uncluttered workspace can also help the introvert avoid unnecessary stress and keep those ideas flowing. 

Recognize Knowledge as Power

Introverts are quiet. Because they usually don’t talk as much, many people in the workplace mistakenly assume they do not know as much or lack confidence. In reality, they simply do not jump at every chance to say what they know. As an introvert, it is important to present your knowledge at strategic and wise moments, so others realize you do know your stuff.

If you are an introvert, it’s important to not sell yourself short. You have just as much to contribute to your team as everyone else. Being successful starts with taking yourself seriously and then presenting yourself in a way that will win over even the biggest extrovert. 

Do you need help creating a space where you feel inspired and productive? Check out the space planning and ideas Trader Boys has to offer. Find everything you need to get started, including the best office chairs in Los Angeles.

Author Bio: Melissa Rayner is the owner of Trader Boys, family owned since 1949 where you will find quality office chairs in Los Read More..